diff --git a/.liquibase/SupportTicket_Data_alias/xrm/ab_keyword_entry/data/init_insert_service_keyword_entries.xml b/.liquibase/SupportTicket_Data_alias/xrm/ab_keyword_entry/data/init_insert_service_keyword_entries.xml
index 3735e8b5111856f868b314dbda9858f7e898424a..09cf08790ec76f0ef0d02547cd7579727982b2a2 100644
--- a/.liquibase/SupportTicket_Data_alias/xrm/ab_keyword_entry/data/init_insert_service_keyword_entries.xml
+++ b/.liquibase/SupportTicket_Data_alias/xrm/ab_keyword_entry/data/init_insert_service_keyword_entries.xml
@@ -1028,24 +1028,6 @@
<column name="DESCRIPTION"/>
</insert>
</changeSet>
- <changeSet author="(generated)" id="9e1cb288-3c9c-4cab-b985-93d127cbd569">
- <preConditions onFail="MARK_RAN">
- <sqlCheck expectedResult="0">
- SELECT COUNT(1) FROM AB_KEYWORD_ENTRY WHERE AB_KEYWORD_ENTRY.AB_KEYWORD_ENTRYID = 'a0790039-660a-4550-884e-b39588234171';
- </sqlCheck>
- </preConditions>
- <insert tableName="AB_KEYWORD_ENTRY">
- <column name="AB_KEYWORD_ENTRYID" value="a0790039-660a-4550-884e-b39588234171"/>
- <column name="KEYID" value="TICKETTEMPLATE"/>
- <column name="TITLE" value="From ticket template"/>
- <column name="CONTAINER" value="inboxTicketTitleSource"/>
- <column name="SORTING" valueNumeric="2"/>
- <column name="ISACTIVE" valueNumeric="1"/>
- <column name="ISESSENTIAL" valueNumeric="1"/>
- <column name="AB_KEYWORD_CATEGORY_ID" value="69ec87af-068e-4e3b-97a2-e570236470f6"/>
- <column name="DESCRIPTION"/>
- </insert>
- </changeSet>
<changeSet author="(generated)" id="0da9b07d-b801-4221-b760-b2c8373d9100">
<preConditions onFail="MARK_RAN">
<sqlCheck expectedResult="0">
diff --git a/entity/SupportTicket_entity/SupportTicket_entity.aod b/entity/SupportTicket_entity/SupportTicket_entity.aod
index e22bb9a99d975c94238326e50dfbd7e9211331a2..6f0816e034ee618645592250d45e2396e3556b17 100644
--- a/entity/SupportTicket_entity/SupportTicket_entity.aod
+++ b/entity/SupportTicket_entity/SupportTicket_entity.aod
@@ -680,29 +680,6 @@
<valueProcess>%aditoprj%/entity/SupportTicket_entity/entityfields/conclusion/valueProcess.js</valueProcess>
<displayValueProcess>%aditoprj%/entity/SupportTicket_entity/entityfields/conclusion/displayValueProcess.js</displayValueProcess>
</entityField>
- <entityField>
- <name>SupportTicket_template</name>
- <title>SupportTicket_Service ticket template</title>
- <consumer>SupportTicketTemplates</consumer>
- <onValueChange>%aditoprj%/entity/SupportTicket_entity/entityfields/supportticket_template/onValueChange.js</onValueChange>
- <onValueChangeTypes>
- <element>MASK</element>
- </onValueChangeTypes>
- </entityField>
- <entityConsumer>
- <name>SupportTicketTemplates</name>
- <dependency>
- <name>dependency</name>
- <entityName>SupportTicketTemplate_entity</entityName>
- <fieldName>SupportTicketTemplates</fieldName>
- </dependency>
- <children>
- <entityParameter>
- <name>Active_param</name>
- <valueProcess>%aditoprj%/entity/SupportTicket_entity/entityfields/supporttickettemplates/children/active_param/valueProcess.js</valueProcess>
- </entityParameter>
- </children>
- </entityConsumer>
<entityConsumer>
<name>KeywordTicketConclusion</name>
<dependency>
diff --git a/entity/SupportTicket_entity/entityfields/supportticket_template/onValueChange.js b/entity/SupportTicket_entity/entityfields/supportticket_template/onValueChange.js
deleted file mode 100644
index 14b4439cea06fd3dd784ebfc67704afaf4ece5bb..0000000000000000000000000000000000000000
--- a/entity/SupportTicket_entity/entityfields/supportticket_template/onValueChange.js
+++ /dev/null
@@ -1,105 +0,0 @@
-import { datetime, eMath, neon, vars } from "@aditosoftware/jdito-types";
-import { newSelect, SqlBuilder } from "SqlBuilder_lib";
-import { Utils } from "Utils_lib";
-
-var str_ticketTemplateId = vars.get( "$local.value");
-if (str_ticketTemplateId)
-{
- _setTicketData( str_ticketTemplateId);
- _setAttributeConsumer( str_ticketTemplateId);
-}
-
-/**
- * sets all the necessary ticket data
- */
-function _setTicketData( pStr_ticketTemplateId)
-{
- var arr_cols = ["INBOX_ID", "CATEGORY", "TITLE", "DESCRIPTION", "PRIORITY", "STATUS", "CONCLUSION", "MATURING_TIME"];
- var arr_ticketTemplateData = newSelect( "tickettemplate." + arr_cols.join( ", tickettemplate."))
- .from( "tickettemplate")
- .where( "tickettemplate.TICKETTEMPLATEID", pStr_ticketTemplateId)
- .arrayRow();
-
- var str_currentVal, obj_fieldMap = {};
- arr_cols.forEach( function( str_col, int_index)
- {
- int_index = parseInt( int_index);
- str_currentVal = arr_ticketTemplateData[ int_index];
-
- switch( str_col)
- {
- case "MATURING_TIME":
- if( !str_currentVal)
- {
- obj_fieldMap["$field.MATURITY_DATE"] = "";
- break;
- }
- //Maturity_date = last full minute + (maturing time * seconds per day)
- let int_nowDay = Math.floor(datetime.date() / datetime.ONE_DAY) * datetime.ONE_DAY;
- obj_fieldMap["$field.MATURITY_DATE"] = eMath.addInt( int_nowDay, eMath.mulInt( datetime.ONE_DAY, parseInt( str_currentVal)));
- break;
- case "TITLE":
- obj_fieldMap["$field.SUBJECT"] = str_currentVal;
- break;
- case "DESCRIPTION":
- obj_fieldMap["$field.DESCRIPTION"] = str_currentVal;
- break;
- case "PRIORITY":
- obj_fieldMap["$field.PRIORITY"] = str_currentVal;
- break;
- case "STATUS":
- obj_fieldMap["$field.STATUS"] = str_currentVal;
- break;
- case "CATEGORY":
- obj_fieldMap["$field.TICKETCATEGORY"] = str_currentVal;
- break;
- default:
- obj_fieldMap["$field." + str_col] = str_currentVal;
- break;
- }
- });
- neon.setFieldValues(obj_fieldMap);
-}
-
-/**
- * sets all the necessary attribute consumer data
- */
-function _setAttributeConsumer(str_ticketTemplateId)
-{
- var attributes = newSelect(["AB_ATTRIBUTERELATION.AB_ATTRIBUTE_ID",
- SqlBuilder.caseWhen("AB_ATTRIBUTE.ATTRIBUTE_TYPE = 'TEXT'")
- .then("AB_ATTRIBUTERELATION.CHAR_VALUE")
- .when("AB_ATTRIBUTE.ATTRIBUTE_TYPE = 'DATE'")
- .then("AB_ATTRIBUTERELATION.DATE_VALUE")
- .when("AB_ATTRIBUTE.ATTRIBUTE_TYPE = 'NUMBER'")
- .then("AB_ATTRIBUTERELATION.NUMBER_VALUE")
- .when("AB_ATTRIBUTE.ATTRIBUTE_TYPE = 'COMBO'")
- .then("AB_ATTRIBUTERELATION.ID_VALUE")
- .when("AB_ATTRIBUTE.ATTRIBUTE_TYPE = 'KEYWORD'")
- .then("AB_ATTRIBUTERELATION.ID_VALUE")
- .when("AB_ATTRIBUTE.ATTRIBUTE_TYPE = 'OBJECTSELECTION'")
- .then("AB_ATTRIBUTERELATION.ID_VALUE")
- .when("AB_ATTRIBUTE.ATTRIBUTE_TYPE = 'INTEGER'")
- .then("AB_ATTRIBUTERELATION.INT_VALUE")
- .elseString("''")
- .toString()])
- .from("AB_ATTRIBUTERELATION")
- .join("AB_ATTRIBUTE", "AB_ATTRIBUTE.AB_ATTRIBUTEID = AB_ATTRIBUTERELATION.AB_ATTRIBUTE_ID")
- .where("AB_ATTRIBUTERELATION.OBJECT_ROWID", str_ticketTemplateId)
- .and("AB_ATTRIBUTERELATION.OBJECT_TYPE", "SupportTicketTemplate")
- .table();
-
- if (Utils.isNotNullOrEmptyString(attributes))
- {
- attributes.forEach(function(row)
- {
- var rowObject = { "AB_ATTRIBUTE_ID": row[0] };
- if (row[1] != "null")
- {
- rowObject.VALUE = row[1];
- rowObject.VALUE_LOOKUP = row[1];
- }
- neon.addRecord("Attributes", rowObject);
- });
- }
-}
diff --git a/entity/SupportTicket_entity/entityfields/supporttickettemplates/children/active_param/valueProcess.js b/entity/SupportTicket_entity/entityfields/supporttickettemplates/children/active_param/valueProcess.js
deleted file mode 100644
index ff886ffd38ba8e60e38bfee9591c6b1718a96be6..0000000000000000000000000000000000000000
--- a/entity/SupportTicket_entity/entityfields/supporttickettemplates/children/active_param/valueProcess.js
+++ /dev/null
@@ -1,8 +0,0 @@
-import { neon, result, vars } from "@aditosoftware/jdito-types";
-
-var str_recordState = vars.get( "$sys.recordstate");
-
-if( str_recordState == neon.OPERATINGSTATE_NEW || str_recordState == neon.OPERATINGSTATE_EDIT)
-{
- result.string( "1");
-}
\ No newline at end of file
diff --git a/process/SupportTicketKeywords_registry/process.js b/process/SupportTicketKeywords_registry/process.js
index d52cf6a5bdfffec7fe3a1f9a1560d293c4aaacb2..14d9475c0f3c469d3ef9200d869e0b9c165f79ea 100644
--- a/process/SupportTicketKeywords_registry/process.js
+++ b/process/SupportTicketKeywords_registry/process.js
@@ -24,7 +24,6 @@ $SupportTicketKeywords.inboxStatus$inactive = () => "INACTIVE";
$SupportTicketKeywords.inboxTicketTitleSource = () => "inboxTicketTitleSource";
$SupportTicketKeywords.inboxTicketTitleSource$emailSubject = () => "EMAILSUBJECT";
-$SupportTicketKeywords.inboxTicketTitleSource$ticketTemplate = () => "TICKETTEMPLATE";
$SupportTicketKeywords.ticketCategory = () => "TicketCategory";
$SupportTicketKeywords.ticketCategory$undefined = () => "UNDEFINED";