diff --git a/process/ctiServerEvents/process.js b/process/ctiServerEvents/process.js
index f1d066d995e3529f60ea448e46f0b7dfc2e2fac3..c96cf85a4a84c7a15a8a9bee3c8ee46445e69157 100644
--- a/process/ctiServerEvents/process.js
+++ b/process/ctiServerEvents/process.js
@@ -99,6 +99,10 @@ var disconnectingHandlerFn = function()
     }
     db.updateData("AB_CTILOG", cols, null, vals, sqlCond.build());
 
+    //do not notify the user when the call is outgoing since the user knows when he/she does initiate a call
+    if (!this.callData.isIncomingCall)
+        return null;
+
     this.usersLocal.forEach(function _notify(userObj){
         var targetLocale = this.getLocaleFromUser(userObj);