diff --git a/entity/SupportTicket_entity/entityfields/task_priority/valueProcess.js b/entity/SupportTicket_entity/entityfields/task_priority/valueProcess.js index d84677bdf68e820d7955d86a9c5fe8b2935c698e..3d3345b73b8678e2abe360310e37847d7251208a 100644 --- a/entity/SupportTicket_entity/entityfields/task_priority/valueProcess.js +++ b/entity/SupportTicket_entity/entityfields/task_priority/valueProcess.js @@ -3,5 +3,5 @@ import("system.neon"); import("system.vars"); import("Ticket_lib"); -if(vars.get("$sys.recordstate") == neon.OPERATINGSTATE_NEW) +if(vars.get("$sys.recordstate") == neon.OPERATINGSTATE_NEW && !vars.get("$this.value")) result.string(TicketUtils.begin(vars.get("$field.TICKETTYPE")).getDefaultPriority()); \ No newline at end of file diff --git a/entity/SupportTicket_entity/entityfields/task_progress/valueProcess.js b/entity/SupportTicket_entity/entityfields/task_progress/valueProcess.js index 854d3c94292f47f7eee1f245ceada6ec2704fee7..1aa3e72b57a40f34aa252ee2369f6c88ce7e280f 100644 --- a/entity/SupportTicket_entity/entityfields/task_progress/valueProcess.js +++ b/entity/SupportTicket_entity/entityfields/task_progress/valueProcess.js @@ -4,5 +4,5 @@ import("system.neon"); import("system.vars"); import("KeywordRegistry_basic"); -if(vars.get("$sys.recordstate") == neon.OPERATINGSTATE_NEW) +if(vars.get("$sys.recordstate") == neon.OPERATINGSTATE_NEW && !vars.get("$this.value")) result.string($KeywordRegistry.taskProgress$0()); \ No newline at end of file