diff --git a/process/ctiServerEvents/process.js b/process/ctiServerEvents/process.js
index c5d87f4ec6d299a10494bd81d6fb1c303f9b126f..accc00a76fdf4beb04b54cb13b23a987e734dfb0 100644
--- a/process/ctiServerEvents/process.js
+++ b/process/ctiServerEvents/process.js
@@ -103,6 +103,10 @@ var disconnectingHandlerFn = function()
     }
     db.updateData("AB_CTILOG", cols, null, vals, sqlCond.build());
 
+    //do not notify the user when the call is outgoing since the user knows when he/she does initiate a call
+    if (!this.callData.isIncomingCall)
+        return null;
+
     this.usersLocal.forEach(function _notify(userObj){
         var targetLocale = this.getLocaleFromUser(userObj);