From d444229649ea9256018dfeadf237d899c103b28f Mon Sep 17 00:00:00 2001
From: Johannes Hoermann <j.hoermann@adito.de>
Date: Thu, 27 Jun 2019 16:33:41 +0200
Subject: [PATCH] add support ticket to 360 degree
---
.../children/objecttype_param/valueProcess.js | 2 +-
process/Context_lib/process.js | 12 ++++++++++--
2 files changed, 11 insertions(+), 3 deletions(-)
diff --git a/entity/360Degree_entity/entityfields/personobjects/children/objecttype_param/valueProcess.js b/entity/360Degree_entity/entityfields/personobjects/children/objecttype_param/valueProcess.js
index 2004dbd1cf..51c40eed05 100644
--- a/entity/360Degree_entity/entityfields/personobjects/children/objecttype_param/valueProcess.js
+++ b/entity/360Degree_entity/entityfields/personobjects/children/objecttype_param/valueProcess.js
@@ -1,4 +1,4 @@
import("system.vars");
import("system.result");
-result.object(["Offer", "Contract", "Campaign", "Order"]);
\ No newline at end of file
+result.object(["Offer", "Contract", "Campaign", "Order", "SupportTicket"]);
\ No newline at end of file
diff --git a/process/Context_lib/process.js b/process/Context_lib/process.js
index 80de2ad6f5..af182d86ab 100644
--- a/process/Context_lib/process.js
+++ b/process/Context_lib/process.js
@@ -8,6 +8,7 @@ import("Keyword_lib");
import("Sql_lib");
import("Proto_lib");
import("Contact_lib");
+import("KeywordRegistry_basic");
/**
* Methods to manage contexts.
@@ -370,7 +371,7 @@ ContextUtils.getSelectMap = function()
.setJoinExpression("join CONTACT on ORGANISATION.ORGANISATIONID = CONTACT.ORGANISATION_ID and CONTACT.PERSON_ID is null")
.setCondition(SqlCondition.begin().and("ORGANISATION.ORGANISATIONID != '0'"))
.setSubContexts({
- "Person": ["select CONTACTID from CONTACT where PERSON_ID is not null and", "CONTACT.ORGANISATION_ID", '', ["Offer", "Order", "Contract"]]
+ "Person": ["select CONTACTID from CONTACT where PERSON_ID is not null and", "CONTACT.ORGANISATION_ID", '', ["Offer", "Order", "Contract", "SupportTicket"]]
})
,"Person": ContextSelector.create("CONTACT", "CONTACTID")
.setTitleExpression(maskingUtils.concat([
@@ -445,7 +446,13 @@ ContextUtils.getSelectMap = function()
.setStateField("CAMPAIGN.STATE")
.setActiveStates(["e04c9c59-0590-463c-a10e-e25c583e9cf2", "42e1ee2b-0108-4ccf-ab43-29cbcb0377bf"])
,"CampaignStep" : ContextSelector.create("CAMPAIGNSTEP", "CAMPAIGNSTEPID", "NAME")
-
+ ,"SupportTicket": ContextSelector.create("TICKET", "TICKETID", "TASK.SUBJECT")
+ .setJoinExpression("left join TASK on TASK.TASKID = TICKET.TASK_ID")
+ .setCondition(SqlCondition.begin().andPrepare("TICKET.TICKETTYPE", $KeywordRegistry.ticketType$supportTicket()))
+ .setContactIdField("TASK.REQUESTOR_CONTACT_ID")
+ .setStateField("TASK.STATUS")
+ .setActiveStates([$KeywordRegistry.taskStatus$new(), $KeywordRegistry.taskStatus$inProcess()])
+ .setCreationDateField("TASK.START_DATE")
}
}
@@ -511,6 +518,7 @@ ContextUtils.getContextDataSql = function(pContextId, pContactId, pWithDate, pAc
var cond = SqlCondition.begin();
if (pContactId)
{
+ logging.log(JSON.stringify(ownContextSelector, null, "\t"))
cond.andPrepare(ownContextSelector.getFullField(ownContextSelector.contactIdField), pContactId)
}
--
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