diff --git a/process/Ticket_lib/process.js b/process/Ticket_lib/process.js
index dca0cd1770477c21ded50c49c85a07531cbbd819..185c069e60b549c3ee523064115ef3013933453a 100644
--- a/process/Ticket_lib/process.js
+++ b/process/Ticket_lib/process.js
@@ -122,7 +122,8 @@ TicketUtils.prototype.getTypeAttributes = function()
 TicketUtils.prototype.getAvailableStatus = function()
 {
     states = JSON.parse(KeywordUtils.getAttributeRelation(this.type, $KeywordRegistry.ticketType(), "availableStatus", ""))
-    
+    if (states == null)
+        return "";
     return states;
 }