diff --git a/language/_____LANGUAGE_EXTRA/_____LANGUAGE_EXTRA.aod b/language/_____LANGUAGE_EXTRA/_____LANGUAGE_EXTRA.aod
index 44221531f1491302d7069da1988cd5be3bdaa817..ce3e097e8c52c26b9a051bfb89fa275d4a26e9f1 100644
--- a/language/_____LANGUAGE_EXTRA/_____LANGUAGE_EXTRA.aod
+++ b/language/_____LANGUAGE_EXTRA/_____LANGUAGE_EXTRA.aod
@@ -4254,6 +4254,183 @@
     <entry>
       <key>Send</key>
     </entry>
+    <entry>
+      <key>Pending</key>
+    </entry>
+    <entry>
+      <key>Failed</key>
+    </entry>
+    <entry>
+      <key>UID</key>
+    </entry>
+    <entry>
+      <key>ticket number</key>
+    </entry>
+    <entry>
+      <key>AB_KEYWORD_ENTRYID (UID)</key>
+    </entry>
+    <entry>
+      <key>DATE_NEW_CONTACT</key>
+    </entry>
+    <entry>
+      <key>Icon</key>
+    </entry>
+    <entry>
+      <key>in progress</key>
+    </entry>
+    <entry>
+      <key>PARENT_CONTEXT</key>
+    </entry>
+    <entry>
+      <key>OFFER_ID</key>
+    </entry>
+    <entry>
+      <key>SMS</key>
+    </entry>
+    <entry>
+      <key>CAMPAIGNID (UID)</key>
+    </entry>
+    <entry>
+      <key>PARENT_ID</key>
+    </entry>
+    <entry>
+      <key>Interfaces</key>
+    </entry>
+    <entry>
+      <key>Feature</key>
+    </entry>
+    <entry>
+      <key>ORGANISATIONID (UID)</key>
+    </entry>
+    <entry>
+      <key>SALESORDER_ID</key>
+    </entry>
+    <entry>
+      <key>Ticket</key>
+    </entry>
+    <entry>
+      <key>Delivery problems</key>
+    </entry>
+    <entry>
+      <key>Tickets</key>
+    </entry>
+    <entry>
+      <key>PERSON_ID</key>
+    </entry>
+    <entry>
+      <key>{$TICKET_REQUESTOR}</key>
+    </entry>
+    <entry>
+      <key>Billable</key>
+    </entry>
+    <entry>
+      <key>TASKID (UID)</key>
+    </entry>
+    <entry>
+      <key>Fax</key>
+    </entry>
+    <entry>
+      <key>DATE_EDIT</key>
+    </entry>
+    <entry>
+      <key>OFFERID (UID)</key>
+    </entry>
+    <entry>
+      <key>Connection Type</key>
+    </entry>
+    <entry>
+      <key>UID (AB_ATTRIBUTEID)</key>
+    </entry>
+    <entry>
+      <key>Phases</key>
+    </entry>
+    <entry>
+      <key>Questions</key>
+    </entry>
+    <entry>
+      <key>User error</key>
+    </entry>
+    <entry>
+      <key>ACTIVITYID (UID)</key>
+    </entry>
+    <entry>
+      <key>Issue</key>
+    </entry>
+    <entry>
+      <key>CONTACTID</key>
+    </entry>
+    <entry>
+      <key>Maintenance</key>
+    </entry>
+    <entry>
+      <key>{$TICKET_STATUS}</key>
+    </entry>
+    <entry>
+      <key>DATE_NEW</key>
+    </entry>
+    <entry>
+      <key>SALESPROJECTID (UID)</key>
+    </entry>
+    <entry>
+      <key>ORGANISATION_ID</key>
+    </entry>
+    <entry>
+      <key>CONTRACTID (UID)</key>
+    </entry>
+    <entry>
+      <key>[%0]it was necessary to create a file from a blob-field but no lob-file-path was specified.</key>
+    </entry>
+    <entry>
+      <key>SqlUtils.getSqlInStatement: if pAsPrepared is true, pPreparedDbType has to be filld with the correct db type</key>
+    </entry>
+    <entry>
+      <key>[%0]it was necessary to create a text-file from a clob-field but no lob-file-path was specified.</key>
+    </entry>
+    <entry>
+      <key>USER_NEW</key>
+    </entry>
+    <entry>
+      <key>USER_EDIT</key>
+    </entry>
+    <entry>
+      <key>CONTACTID (UID)</key>
+    </entry>
+    <entry>
+      <key>{$TICKET_EDITOR}</key>
+    </entry>
+    <entry>
+      <key>Supportticket</key>
+    </entry>
+    <entry>
+      <key>Modul group</key>
+    </entry>
+    <entry>
+      <key>PRODUCTID (UID)</key>
+    </entry>
+    <entry>
+      <key>no keyword attribute \"%0\" found in keyword \"%1\" from container \"%2\"</key>
+    </entry>
+    <entry>
+      <key>Total time</key>
+    </entry>
+    <entry>
+      <key>SALESORDERID (UID)</key>
+    </entry>
+    <entry>
+      <key>Cause</key>
+    </entry>
+    <entry>
+      <key>Assembly</key>
+    </entry>
+    <entry>
+      <key>Dokument template usage</key>
+    </entry>
+    <entry>
+      <key>Open admin info</key>
+    </entry>
+    <entry>
+      <key>USER_NEW_CONTACT</key>
+    </entry>
   </keyValueMap>
   <font name="Dialog" style="0" size="11" />
   <sqlModels>
diff --git a/language/_____LANGUAGE_de/_____LANGUAGE_de.aod b/language/_____LANGUAGE_de/_____LANGUAGE_de.aod
index 89311ddba8a9c61c33f763b5f6d085774257581d..bd5285b1387ef3a3d0872e6086c102ba4add1f45 100644
--- a/language/_____LANGUAGE_de/_____LANGUAGE_de.aod
+++ b/language/_____LANGUAGE_de/_____LANGUAGE_de.aod
@@ -3641,6 +3641,7 @@
     </entry>
     <entry>
       <key>Support</key>
+      <value>Support</value>
     </entry>
     <entry>
       <key>{$ADDRESS_IDENTIFIER}</key>
@@ -5383,6 +5384,191 @@
       <key>Urlaubsprüfung durch</key>
       <value>Urlaubsprüfung durch</value>
     </entry>
+    <entry>
+      <key>UID</key>
+    </entry>
+    <entry>
+      <key>ticket number</key>
+    </entry>
+    <entry>
+      <key>AB_KEYWORD_ENTRYID (UID)</key>
+    </entry>
+    <entry>
+      <key>DATE_NEW_CONTACT</key>
+    </entry>
+    <entry>
+      <key>Icon</key>
+    </entry>
+    <entry>
+      <key>in progress</key>
+    </entry>
+    <entry>
+      <key>PARENT_CONTEXT</key>
+    </entry>
+    <entry>
+      <key>OFFER_ID</key>
+    </entry>
+    <entry>
+      <key>SMS</key>
+    </entry>
+    <entry>
+      <key>CAMPAIGNID (UID)</key>
+    </entry>
+    <entry>
+      <key>PARENT_ID</key>
+    </entry>
+    <entry>
+      <key>Interfaces</key>
+      <value>Schnittstellen</value>
+    </entry>
+    <entry>
+      <key>Feature</key>
+      <value>Feature</value>
+    </entry>
+    <entry>
+      <key>ORGANISATIONID (UID)</key>
+    </entry>
+    <entry>
+      <key>SALESORDER_ID</key>
+    </entry>
+    <entry>
+      <key>Ticket</key>
+    </entry>
+    <entry>
+      <key>Delivery problems</key>
+      <value>Leferprobleme</value>
+    </entry>
+    <entry>
+      <key>Tickets</key>
+    </entry>
+    <entry>
+      <key>PERSON_ID</key>
+    </entry>
+    <entry>
+      <key>{$TICKET_REQUESTOR}</key>
+      <value>Anforderer</value>
+    </entry>
+    <entry>
+      <key>Billable</key>
+      <value>Verrechenbar</value>
+    </entry>
+    <entry>
+      <key>TASKID (UID)</key>
+    </entry>
+    <entry>
+      <key>Fax</key>
+    </entry>
+    <entry>
+      <key>DATE_EDIT</key>
+    </entry>
+    <entry>
+      <key>OFFERID (UID)</key>
+    </entry>
+    <entry>
+      <key>Connection Type</key>
+    </entry>
+    <entry>
+      <key>UID (AB_ATTRIBUTEID)</key>
+    </entry>
+    <entry>
+      <key>Phases</key>
+    </entry>
+    <entry>
+      <key>Questions</key>
+      <value>Fragen</value>
+    </entry>
+    <entry>
+      <key>User error</key>
+      <value>Anwenderfehler</value>
+    </entry>
+    <entry>
+      <key>ACTIVITYID (UID)</key>
+    </entry>
+    <entry>
+      <key>Issue</key>
+      <value>Fehler</value>
+    </entry>
+    <entry>
+      <key>CONTACTID</key>
+    </entry>
+    <entry>
+      <key>Maintenance</key>
+      <value>Wartung</value>
+    </entry>
+    <entry>
+      <key>{$TICKET_STATUS}</key>
+      <value>Status</value>
+    </entry>
+    <entry>
+      <key>DATE_NEW</key>
+    </entry>
+    <entry>
+      <key>SALESPROJECTID (UID)</key>
+    </entry>
+    <entry>
+      <key>ORGANISATION_ID</key>
+    </entry>
+    <entry>
+      <key>CONTRACTID (UID)</key>
+    </entry>
+    <entry>
+      <key>[%0]it was necessary to create a file from a blob-field but no lob-file-path was specified.</key>
+    </entry>
+    <entry>
+      <key>SqlUtils.getSqlInStatement: if pAsPrepared is true, pPreparedDbType has to be filld with the correct db type</key>
+    </entry>
+    <entry>
+      <key>[%0]it was necessary to create a text-file from a clob-field but no lob-file-path was specified.</key>
+    </entry>
+    <entry>
+      <key>USER_NEW</key>
+    </entry>
+    <entry>
+      <key>USER_EDIT</key>
+    </entry>
+    <entry>
+      <key>CONTACTID (UID)</key>
+    </entry>
+    <entry>
+      <key>{$TICKET_EDITOR}</key>
+      <value>Bearbeiter</value>
+    </entry>
+    <entry>
+      <key>Supportticket</key>
+    </entry>
+    <entry>
+      <key>Modul group</key>
+      <value>Modulgruppe</value>
+    </entry>
+    <entry>
+      <key>PRODUCTID (UID)</key>
+    </entry>
+    <entry>
+      <key>no keyword attribute \"%0\" found in keyword \"%1\" from container \"%2\"</key>
+    </entry>
+    <entry>
+      <key>Total time</key>
+    </entry>
+    <entry>
+      <key>SALESORDERID (UID)</key>
+    </entry>
+    <entry>
+      <key>Cause</key>
+      <value>Ursache</value>
+    </entry>
+    <entry>
+      <key>Assembly</key>
+      <value>Montage</value>
+    </entry>
+    <entry>
+      <key>Dokument template usage</key>
+    </entry>
+    <entry>
+      <key>Open admin info</key>
+    </entry>
+    <entry>
+      <key>USER_NEW_CONTACT</key>
+    </entry>
   </keyValueMap>
   <font name="Dialog" style="0" size="11" />
 </language>
diff --git a/language/_____LANGUAGE_en/_____LANGUAGE_en.aod b/language/_____LANGUAGE_en/_____LANGUAGE_en.aod
index db730c2ec8b1a60d9458233af74205325df3e217..92b81f800932982b7e8823eb0c402ded2487c4db 100644
--- a/language/_____LANGUAGE_en/_____LANGUAGE_en.aod
+++ b/language/_____LANGUAGE_en/_____LANGUAGE_en.aod
@@ -4303,6 +4303,183 @@
     <entry>
       <key>Send</key>
     </entry>
+    <entry>
+      <key>Pending</key>
+    </entry>
+    <entry>
+      <key>Failed</key>
+    </entry>
+    <entry>
+      <key>UID</key>
+    </entry>
+    <entry>
+      <key>ticket number</key>
+    </entry>
+    <entry>
+      <key>AB_KEYWORD_ENTRYID (UID)</key>
+    </entry>
+    <entry>
+      <key>DATE_NEW_CONTACT</key>
+    </entry>
+    <entry>
+      <key>Icon</key>
+    </entry>
+    <entry>
+      <key>in progress</key>
+    </entry>
+    <entry>
+      <key>PARENT_CONTEXT</key>
+    </entry>
+    <entry>
+      <key>OFFER_ID</key>
+    </entry>
+    <entry>
+      <key>SMS</key>
+    </entry>
+    <entry>
+      <key>CAMPAIGNID (UID)</key>
+    </entry>
+    <entry>
+      <key>PARENT_ID</key>
+    </entry>
+    <entry>
+      <key>Interfaces</key>
+    </entry>
+    <entry>
+      <key>Feature</key>
+    </entry>
+    <entry>
+      <key>ORGANISATIONID (UID)</key>
+    </entry>
+    <entry>
+      <key>SALESORDER_ID</key>
+    </entry>
+    <entry>
+      <key>Ticket</key>
+    </entry>
+    <entry>
+      <key>Delivery problems</key>
+    </entry>
+    <entry>
+      <key>Tickets</key>
+    </entry>
+    <entry>
+      <key>PERSON_ID</key>
+    </entry>
+    <entry>
+      <key>{$TICKET_REQUESTOR}</key>
+    </entry>
+    <entry>
+      <key>Billable</key>
+    </entry>
+    <entry>
+      <key>TASKID (UID)</key>
+    </entry>
+    <entry>
+      <key>Fax</key>
+    </entry>
+    <entry>
+      <key>DATE_EDIT</key>
+    </entry>
+    <entry>
+      <key>OFFERID (UID)</key>
+    </entry>
+    <entry>
+      <key>Connection Type</key>
+    </entry>
+    <entry>
+      <key>UID (AB_ATTRIBUTEID)</key>
+    </entry>
+    <entry>
+      <key>Phases</key>
+    </entry>
+    <entry>
+      <key>Questions</key>
+    </entry>
+    <entry>
+      <key>User error</key>
+    </entry>
+    <entry>
+      <key>ACTIVITYID (UID)</key>
+    </entry>
+    <entry>
+      <key>Issue</key>
+    </entry>
+    <entry>
+      <key>CONTACTID</key>
+    </entry>
+    <entry>
+      <key>Maintenance</key>
+    </entry>
+    <entry>
+      <key>{$TICKET_STATUS}</key>
+    </entry>
+    <entry>
+      <key>DATE_NEW</key>
+    </entry>
+    <entry>
+      <key>SALESPROJECTID (UID)</key>
+    </entry>
+    <entry>
+      <key>ORGANISATION_ID</key>
+    </entry>
+    <entry>
+      <key>CONTRACTID (UID)</key>
+    </entry>
+    <entry>
+      <key>[%0]it was necessary to create a file from a blob-field but no lob-file-path was specified.</key>
+    </entry>
+    <entry>
+      <key>SqlUtils.getSqlInStatement: if pAsPrepared is true, pPreparedDbType has to be filld with the correct db type</key>
+    </entry>
+    <entry>
+      <key>[%0]it was necessary to create a text-file from a clob-field but no lob-file-path was specified.</key>
+    </entry>
+    <entry>
+      <key>USER_NEW</key>
+    </entry>
+    <entry>
+      <key>USER_EDIT</key>
+    </entry>
+    <entry>
+      <key>CONTACTID (UID)</key>
+    </entry>
+    <entry>
+      <key>{$TICKET_EDITOR}</key>
+    </entry>
+    <entry>
+      <key>Supportticket</key>
+    </entry>
+    <entry>
+      <key>Modul group</key>
+    </entry>
+    <entry>
+      <key>PRODUCTID (UID)</key>
+    </entry>
+    <entry>
+      <key>no keyword attribute \"%0\" found in keyword \"%1\" from container \"%2\"</key>
+    </entry>
+    <entry>
+      <key>Total time</key>
+    </entry>
+    <entry>
+      <key>SALESORDERID (UID)</key>
+    </entry>
+    <entry>
+      <key>Cause</key>
+    </entry>
+    <entry>
+      <key>Assembly</key>
+    </entry>
+    <entry>
+      <key>Dokument template usage</key>
+    </entry>
+    <entry>
+      <key>Open admin info</key>
+    </entry>
+    <entry>
+      <key>USER_NEW_CONTACT</key>
+    </entry>
   </keyValueMap>
   <font name="Dialog" style="0" size="11" />
 </language>