cti: improved recognition of the correct CTILOG-entry

(cherry picked from commit c2fdf046)

process/IncomingCallExecutor_lib/process.js

@@ -55,6 +55,8 @@ function IncomingCallExecutor(pCallData)
     
     //key-value pairs of callstates-functions
     this._handlerFunctions = {};
+    
+    this.notificationContentId = null;
 }
 
 
@@ -163,20 +165,21 @@ IncomingCallExecutor.prototype.logData = function()
 };
 
 /**
- * helper function that will log different callData and collected data to standard-output
- * The function does not specify any module, importance or else
- * Needed for live-analytics of problems and errors.
+ * returns a basic configuration for phonecall-notifications
+ * 
+ * @param {String} pUserName user-name (which is NOT the login but the internal id of a userobject)
+ * 
+ * @return {Object} notification config as it is created in the notification.createConfig()-method
  * 
- * @return undefined
  */
 IncomingCallExecutor.prototype.getNotificationBaseConfig = function(pUserName)
 {
-    if (!pUserName)
+    if (!pUserName || !this.notificationContentId)
         return null;
     
     var notificationConfig = notification.createConfig()
     .addUserWithId(pUserName)
-    .contentId(this.callData.callId)//group all notifications of one call together
+    .contentId(this.notificationContentId)//group all notifications of one call together
     .notificationType("_____SYSTEM_NOTIFICATION_PHONECALL");
                                          
     return notificationConfig;

process/ctiServerEvents/process.js

@@ -32,7 +32,7 @@ var ringingHandlerFn = function()
         vals.push(affectedContactId);
     }
     db.insertData("AB_CTILOG", cols, null, vals);
-
+    this.notificationContentId = vals[0];
 
     if (this.callData.isIncomingCall)
     {
@@ -75,7 +75,13 @@ var talkingHandlerFn = function()
 {
     var cols = ["DATE_EDIT", "ANSWERMODE"];
     var vals = [datetime.date(), $KeywordRegistry.callAnswerMode$accepted()];
-    db.updateData("AB_CTILOG", cols, null, vals, SqlCondition.begin().andPrepare("AB_CTILOG.CALLID", this.callData.callId).build());
+
+    var newestCtiLogId = _getNewestCtiLogId(this.callData.callId);
+    if (newestCtiLogId)
+    {
+        this.notificationContentId = newestCtiLogId;//currently not used but you never know
+        db.updateData("AB_CTILOG", cols, null, vals, newWhere("AB_CTILOG.AB_CTILOGID", newestCtiLogId).buildCondition());
+    }
     //do not notify here since the user _should_ know when he accepts a call
 };
     
@@ -98,8 +104,13 @@ var disconnectingHandlerFn = function()
         cols.push("ANSWERMODE");
         vals.push($KeywordRegistry.callAnswerMode$missed());
     }
-    db.updateData("AB_CTILOG", cols, null, vals, sqlCond.build());
-
+    var newestCtiLogId = _getNewestCtiLogId(this.callData.callId);
+    if (newestCtiLogId)
+    {
+        this.notificationContentId = newestCtiLogId;
+        db.updateData("AB_CTILOG", cols, null, vals, newWhere("AB_CTILOG.AB_CTILOGID", newestCtiLogId).buildCondition());
+    }
+    
     //do not notify the user when the call is outgoing since the user knows when he/she does initiate a call
     if (!this.callData.isIncomingCall)
         return null;
@@ -160,6 +171,18 @@ var disconnectingHandlerFn = function()
     return null;
 };
 
+function _getNewestCtiLogId(pCallid)
+{
+    //get the newewst ctilogid for a given callid since the callid may not be unique in a telephon systems
+    //therefor sort descending by DATE_NEW and return that value
+    var ctiLogId = newSelect("AB_CTILOG.AB_CTILOGID")
+        .from("AB_CTILOG")
+        .where("AB_CTILOG.CALLID", pCallid)
+        .orderBy("AB_CTILOG.DATE_NEW desc")
+        .cell();
+    return ctiLogId;
+}
+
 //collect all data from the various call information
 var callData = {
      action: vars.get("$local.action")
@@ -178,7 +201,7 @@ var callData = {
 //callData.localAddress = "PJSIP/xyzExample";
 
 var ic = new IncomingCallExecutor(callData);
-//ic.logData();
+ic.logData();
 ic.setHandlerRinging(ringingHandlerFn);
 ic.setHandlerTalking(talkingHandlerFn);
 ic.setHandlerDisconnect(disconnectingHandlerFn);