Merge branch 'service_2001503_knowledge&offer' into '2021.2'

...Category_entity/DocumentTemplateTicketCategory_entity.aod

entity/DocumentTemplate_entity/DocumentTemplate_entity.aod

...entity/recordcontainers/indexsearchknowledgebase/query.js

entity/Offer_entity/Offer_entity.aod

...r_entity/entityfields/newsupportticket/onActionProcess.js

language/_____LANGUAGE_EXTRA/_____LANGUAGE_EXTRA.aod

language/_____LANGUAGE_de/_____LANGUAGE_de.aod

language/_____LANGUAGE_en/_____LANGUAGE_en.aod

...TemplateTicketCategory/DocumentTemplateTicketCategory.aod